Tulsi Chanrai Foundation Eye Hospital (TCFEH) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Notice explains how we collect, use, store, and share your personal data when you use our website, application and services.

Personal Information We Collect:

We may collect the following types of personal data:

·       Contact information (e.g., First name, Last name, address, email address, phone number)

·       Personal details (e.g., date of birth, gender, Next of kin, Relationship with next of kin)

·       Health information (e.g., medical history, treatment records)

·       Payment information (e.g., payment method)

How We Use Your Information

We use your personal data for the following purposes:

·       Providing medical services and treatment

·       Managing patient records and appointments

·       Conducting research and analysis to improve healthcare services

·       Communicating with patients and stakeholders

·       Processing payments and insurance claims

Legal Basis for Processing

We process your personal data based on the following legal grounds:

·       To fulfill our contractual obligations with you (e.g., providing medical services)

·       To comply with legal obligations (e.g., healthcare regulations)

Data Sharing and Transfers

We may share your personal data with third parties, including:

·       Healthcare providers and professionals involved in your care

·       Insurance companies for payment processing

·       Research institutions for research purposes

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

 Your (Patients) Rights

You have the following rights regarding your personal data:

·       The right to access your personal data

·       The right to rectify inaccurate or incomplete data

·       The right to erasure of your data under certain circumstances

·       The right to restrict processing of your data

·       The right to data portability

·       The right to object to processing of your data

Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your rights regarding your personal data, please contact us at [ / +234 703 740 6465].

Changes to the privacy policy

We may update this privacy policy from time to time. When we do, we post an updated version on this page, unless another type of notice is required by applicable law.